Case study:

healthtech Connect

Design for a horizon scanning app for NICE

My role

Microbiome Tracker

Background

I worked at Nexer Digital with NICE to design their national horizon scanning system, healthtech Connect: a platform that identifies transformative medical technologies, with potential economic and patient care benefits.

NICE had conducted their own discovery and Nexer had an open remit to confirm or challenge NICE’s current plans and assumptions, as well as research, design and build the platform through the GDS-aligned delivery approach of Discovery > Alpha > Beta > Live.

Rapid prototyping

We ran three rapid prototyping workshops, and stakeholders, developers, designers and users worked together to produce a model of the proposed system. Following each workshop, I refined the resulting prototype for the team to carry out usability testing with a cross-section of users.

Outline of desired product Sharing screen developed in the prototype

Design and development

The system is a form based solution that enables medical technology suppliers to quickly and efficiently provide details of their products and services by answering structured, simple questions on the site. This is supported throughout by helpful guidance notes and signposting

I created a new brand from the system along with a styleguide on usage, the key challenge was to ensure it had the feel of a health app, but not step on the Digital brand of the NHS.

I also worked on the Frontend Development for this project which allowed me to create a UI that had 100% fidelity to the intentions of the designs and prototypes, and was able to ensure the technical accessibility was as strong as the design side.

Outline of desired product Brand guide designed for the app

The outcome

Usability testing has yielded extremely positive feedback, with users commenting that the system is simple, intuitive and provides welcome support throughout the process, building a feeling of comfort and trust.

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